Warranty
What to do, and who to talk to.
All of our products are covered by a manufacturer's warranty of at least 1 year from date of purchase and valid for the original purchaser. In some cases, the warranty can be extended and if you would like to discuss this, contact our customer service team on 03330 043777 or email customerservices@toolstoreuk.co.uk. To confirm the validation of an extend a warranty, view the manufacturer details below and confirm/register this where applicable.
If you have purchased a product from us, and within the first 30 days if it becomes faulty, you will need to contact our customer services team on 03330 043777 or email customerservices@toolstoreuk.co.uk. Consumables such as blades and drill bits will be covered for manufacturing faults.
If the product is between 30 days and 1 year (or 3 years if the product is registered), you will need to select the relevant manufacturer below and follow the process outlined.